How to restart the Essential 360 Care CameraUpdated 3 months ago

To reset the 360 camera, you must delete it from the app and directly reset the device. Here's how to do it: 

1. To delete it from the app, go to Devices, press Manage, then stand on the 360 image and press edit. Then press Delete device, as shown in the image:

2. Now, you need to reset the device directly by pressing the reset button more than ten seconds until the light on the device starts flashing faster and makes a sound.

The “reset” button on the Essential 360 Indoor Camera is located when you turn the lens inward.

Once steps 1 and 2 are completed, the device is reset and can be added again, following this guide.

We hope you find this article helpful. If you are still experiencing issues, feel free to contact us at [email protected].

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