All questions and answers about the cuid app.
Hello! Registering in the cuid App is very easy. Just follow these few steps:. -Find the cuid app in your Play Store or Google Play by scanning the QR code you see below, and register with the same email with which you registered on our platform. Thi
In the Care App, you can easily assign and remove roles for each of the properties you manage. To do this, go to Property details, and then click on Members:. Once you are on that screen you will be able to see all the members and manage their functi
Adding new devices is very simple: every time you need to add a new device, first turn it on and follow the instructions in the manual, so that the device is on the same 2.4 GHZ WIFI network that the app is connected to. Then, open your cuid app, cli
On your property's Members screen, you can update people's roles at any time, as well as update their contact information so that their details are always up to date and communication works seamlessly in the event of an emergency:. Do you have any qu
Every time you acquire a new security device in cuid, you must pair it with the app to be able to operate it. To do this:. 1-Click on the devices button, located in the lower right corner of the screen:. Then, press the + button, as shown in the imag
DRAFT. If you have any questions or queries, please contact us by WhatsApp at +52 56 2542 9432! We will be happy to help you.
Notifications are an essential part of the security strategy, both for the prevention of incidents and for the activation of response protocols if a threat materializes. Whenever you add a new device, you can choose who to notify in case of emergency
First, according to your security settings, you can choose the 60-second margin to confirm-cancel a threat set by default (after that time, the threat is handled by our monitors), or manually set a shorter review time. Also, on the same screen you ca
To see the detailed list of all events, click on the Activity button at the bottom of the app, just to the right of overview:. Within this screen, you can see everything: Emergency Calls, Real Threats, False Alarms, Intrusions and Recordings, as show
The cuid App was designed to give you full control over your property, and that is why we offer you four different security modes, which you can configure with just a few clicks. To choose the security mode, press the top right button located to the
Hello! In this article, we will tell you how to add your new Smoke Detection Sensor to the cuid app. Step 1: Open the cuid app and, first of all, select the Gateway you want to connect it to. Remember that this sensor needs the cuid gateway to connec
Hello! In this article, we will tell you how to add your new CO Detection Sensor to the cuid app. Step 1:. Open the cuid app and, first of all, select the Gateway you want to connect it to. Remember that this sensor needs the cuid gateway to connect
Hello! In this article you will learn how to add our Gateway to the cuid app. Before we start, we remind you that this gateway is for your cuid sensors such as the Magnetic Door Sensor, cuid Motion Detection Sensor, cuid Smoke Detection Sensor or cui
1-First, connect the camera to a power source, and you will see how it turns itself on. 2-Open the cuid app and connect the camera to the same 2.4 ghz WIFI network that the app is connected to:. 3-In the app, click on the +Add Device button, and then
In the device details section you can configure all the camera's functions, alarms and notifications. First, choose what name you want to add to the device in Device name: remember that, if you have more than one indoor camera, naming them will let y
1- First, turn on your camera. To do this, connect the power supply to the camera via a type C connection. Then, reset it by pressing the reset button for at least 5 seconds. 2-Open the cuid app and connect the camera to the same 2.4 ghz WIFI network
In the device details section you can configure all the camera's functions, alarms and notifications. First, choose what name you want to add to the device in Device name: remember that, if you have more than one indoor camera, naming them will let y
Hello!. Before connecting, check that your smartphone is connected to your home's 2.4 GHz Wi-Fi network successfully, so that you can connect the plug to the cuid app. After connecting the plug to the power outlet and then connecting the device you w
In your App, after creating your account, the next start task you will see on the main screen is Set your property details. Press that button to start the configuration, which you must finish to be able to add devices:. Now, give a name to the proper
DRAFT. If you have any questions or queries, please contact us by WhatsApp at +52 56 2542 9432! We will be happy to help you.